Why Choose Hear Pure
Over Larger Retailers

At Hear Pure, we prioritize personalized service, ensuring each client receives dedicated attention and care from our experienced audiologists. Even consider how many huge High Street Retailers have become insolvent in the last 24 months!

A man wearing glasses and a pair of headphones

Contact

Personalized Service vs. Impersonal Experience

Hear Pure: Enjoy a warm, personalized service where you're treated as an individual, not just a number. Our clients appreciate the attentive care and direct communication they receive from our dedicated audiologists.

Larger Retailers: Customers often report feeling like just another customer in a long line, with limited personal interaction and rushed appointments.

Comprehensive After-Sales Support vs. Limited Assistance

Hear Pure: Benefit from complimentary appointments for two years, ensuring you have ongoing support and adjustments as needed.

Larger Retailers: Many users have noted additional fees for follow-up services and a lack of proactive support, leaving them feeling unsupported after their initial purchase.

Expert Audiological Care vs. Varied Expertise

Hear Pure: All our audiologists are HCPC and BSHAA registered, holding degrees in audiology to provide you with expert care and advice.

Larger Retailers: Some reviews highlight inconsistencies in the expertise and qualifications of staff, leading to varied service quality or even a regular turnover of staff.

Wide Range of Brands vs. Limited Options

Hear Pure: We offer a full range of leading brands, including Starkey and Oticon, ensuring you find the perfect fit for your needs.

Larger Retailers: Customers often mention a limited selection of hearing aid brands, which can restrict options and personalization especially when they are already owned by a specific manufacturer.

Direct Access to Audiologists vs.
Multiple Contact Points

Hear Pure: Enjoy direct access to your dedicated audiologist, making communication simple and efficient. We answer our phones and you can even book appointments online easily!

Larger Retailers: Reviews frequently mention the challenge of navigating through multiple points of contact to get assistance or make changes. The main complaints are always trying to get through on the telephone.

Personalized Hearing Care

Experience attentive service and direct communication with our dedicated audiologists at Hear Pure.

Hear Pure offers exceptional, personalized service that truly makes a difference. The audiologists genuinely care, making every visit feel special and valued. Highly recommend!

★★★★★